Designation :- Project Manager  

(Who can manage a technical team of 10-15 Engineer working in several Site)

 Skill set required:  Team Management, Project management, Client Management, Vendor management, SLA management, IT operation management.

 Qualification: Diploma / Any Graduate

 Experience: Minimum 5 Years in the relevant field into Project & Team Management

Project Type -  AMC & FMS Support

Job Description:

1.       Taking care of L2 & L3 level of escalation.

2.       Work experience required into AMC & FMS Support project.

3.       Worked experience required into leading a FMS Support project with at least 10-15 Engineer

4.       Handling operations and execution of IT Service Delivery and Infrastructure Management.

5.       Handling of project related transaction and execution of periodic deliverables as per agreed T&Cs with clients.

6.       Should handle a team size of minimum 10 resources and monitor team performance periodically.

7.       Should involve in Resource availability management as and when required for existing and new projects.

8.       Monitoring and keeping a control on spares consumption.

9.       Should be able to efficiently execute vendor management.

10.   Manage customer’s IT infrastructure inventory, standby stock and maintaining of daily MIS.

11.   Preparing daily reports related to service delivery.