Designation
:- Project Manager
(Who
can manage a technical team of 10-15 Engineer working in several Site)
Skill set required: Team Management, Project management, Client Management, Vendor management, SLA management, IT operation management.
Qualification: Diploma / Any Graduate
Experience: Minimum 5 Years in the relevant field into Project &
Team Management
Project Type - AMC & FMS Support
Job Description:
1. Taking
care of L2 & L3 level of escalation.
2. Work
experience required into AMC & FMS Support project.
3. Worked
experience required into leading a FMS Support project with at least 10-15
Engineer
4. Handling
operations and execution of IT Service Delivery and Infrastructure Management.
5. Handling
of project related transaction and execution of periodic deliverables as per
agreed T&Cs with clients.
6. Should
handle a team size of minimum 10 resources and monitor team performance
periodically.
7. Should
involve in Resource availability management as and when required for existing
and new projects.
8. Monitoring
and keeping a control on spares consumption.
9. Should
be able to efficiently execute vendor management.
10. Manage
customer’s IT infrastructure inventory, standby stock and maintaining of daily
MIS.
11. Preparing
daily reports related to service delivery.